Privacy policy

Privacy Policy
Effective Date: December 11, 2025

TIGER CLAW TOOL operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). TIGER CLAW TOOL is powered by Shopify, enabling us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described.

Personal Information We Collect or Process

"Personal Information" refers to data that identifies or can be reasonably linked to you. It does not include information that is anonymous or de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted by applicable law:

  • Contact Details: Name, address, billing and shipping addresses, phone number, and email address.

  • Financial Information: Credit card/debit card information, financial account numbers, transaction details, and payment confirmation.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Details about items you view, add to your cart, purchase, return, or exchange.

  • Communications: Information included in messages to us (e.g., customer support inquiries).

  • Device Information: Device, browser, network connection details, IP address, and other identifiers.

  • Usage Information: Data on your interaction with the Services, such as how and when you navigate through them.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you create an account, visit, use the Services, or communicate with us.

  • Automatically through the Services: From your device when using our products or visiting our websites. This includes the use of cookies and similar technologies.

  • Service Providers: When they collect or process personal information on our behalf.

  • Partners/Third Parties: We may receive information from our partners or other third parties.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information for the following purposes:

  1. Provide, Tailor, and Improve Services: To perform our contract with you, process payments, fulfill orders, remember preferences, send notifications, process purchases and returns, create a customized shopping experience, and improve Services.

  2. Marketing and Advertising: To send marketing communications, promotional offers, and display personalized advertisements based on your interactions with our Services.

  3. Security and Fraud Prevention: To authenticate your account, provide secure payment methods, detect fraudulent activity, and protect public safety.

  4. Communications: To respond to customer support inquiries and maintain our relationship with you.

  5. Legal Compliance: To comply with applicable laws or respond to legal processes, including investigations, litigation, and enforcement of our terms and policies.

How We Disclose Personal Information

We may disclose your personal information in the following situations:

  • Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing, IT management, customer support, and fulfillment.

  • Business and Marketing Partners: To provide marketing services and show you personalized ads. Partners will use your information according to their privacy policies.

  • Third-Party Requests: If you request or consent to us sharing information with third parties, such as for shipping or social media logins.

  • Business Transactions: In connection with a merger, sale, or bankruptcy.

  • Legal Obligations: To comply with subpoenas or legal requests, or to enforce our rights.

Relationship with Shopify

The Services are hosted by Shopify, which processes your personal information to provide and improve the Services. Shopify may use personal information about your interactions with our store and other merchants to improve its features. For more details, refer to the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of these sites. We recommend reviewing their privacy policies before sharing personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If we discover that a child has provided us with personal information, we will take steps to delete it.

Security and Retention of Your Information

We take security seriously, but no system is completely secure. We recommend avoiding the use of insecure channels to share sensitive information.

We retain your personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request access to personal information we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right of Portability: Request a copy of your personal information in a usable format and transfer it to a third party.

  • Managing Communication Preferences: You can opt out of promotional emails via the unsubscribe option.

To exercise these rights, please contact us using the contact details below.

Complaints

If you have concerns about how we process your personal information, contact us using the information below. Depending on your location, you may appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. If transferred from the EU or UK, we will use recognized transfer mechanisms, such as the Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: tigerclawtool@gmail.com